https://luna-liu.com/new-blog-1 daily 0.75 2023-05-03 https://luna-liu.com/robot daily 0.75 2023-07-13 https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1468018766647-I5DFCYKNN7SHXMR3G2EZ/image-asset.png HUMAN-ROBOT INTERACTION https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1468016633675-2IJ35GJ1SBDGH3XFMZ8M/image-asset.png HUMAN-ROBOT INTERACTION https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1479707245062-5LWRF06QR46MFUAFTNHH/Woz.png HUMAN-ROBOT INTERACTION Photo Credits: HINTS Lab at University of Washington https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1463076244142-0L0MXCK4ODFP7W7E0YU6/image-asset.png HUMAN-ROBOT INTERACTION Robovie has two arms (each has 4 degrees of freedom [DOF]), a head (3 DOF), two eyes (each has 2 DOF), a mobile platform (two driving wheels and one freewheel), 10 tactile sensors, an omnidirectional vision sensor, two microphones to listen to human voices, and 24 ultrasonic sensors for detecting obstacles. The eyes have a pan-tilt mechanism with direct-drive motors, which are used for stereo vision and gaze control. 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https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1473541433877-47EOMZJWJ6S8WHUEMGVF/AdobeStock_92542996.jpeg Voyce_complete https://luna-liu.com/teddybeddy-1 daily 0.75 2023-07-13 https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1471994122427-BAH74X0U13NJWHOOP138/image-asset.png TeddyBeddy Ebola has a high mortality rate (61%) https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1468564946118-GV001HLMH9P3JZKHHZKA/Evaluation.001.jpeg TeddyBeddy https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1467411128992-I5S6EW4CO1OCWJPDABW1/Evaluation.jpeg TeddyBeddy https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1476492936382-SW3A65P9SGUJ25J4CWEN/image-asset.gif TeddyBeddy https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1471994169754-V7BDN02HM79OWK3WEZ7P/image-asset.png TeddyBeddy Ebola is transmitted through body fluids 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https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1475951135419-95HH8ZBM8LQF5T6T4GJ9/IMG_2804_IU.jpg Voyce https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1475951142963-1O5FHBS6IELYCZWUAGNL/2016-07-21+19.51.45_IU.jpg Voyce https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1475951144836-XY14E0YVN10JHKJ7WE30/2016-07-24+14.34.07_IU.jpg Voyce https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1475946104847-25F4A0FHY5LWGAM1JNVQ/image-asset.jpeg Voyce Step one: Ideated around different stakeholders (seniors, caregivers, banks, peers, communities, etc.) https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1475883584785-NXNS2BM7NW2SG5FFZS6Y/image-asset.jpeg Voyce https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1475789733184-U7LBXB6P7XSVMNRW91LK/image-asset.png Voyce 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https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1475947113107-L78QFWCIZJTK89WBNJQT/image-asset.png Voyce Evaluated six directions. https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1472545910312-DG0TDOH29NP21PQG16UI/image-asset.jpeg Voyce https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1475974262082-N8TPRVGZXFQI4KU5BBDS/image-asset.jpeg Voyce https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1472546891392-LE1A6QZY7WF1RF6ILNED/image-asset.jpeg Voyce https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1475980896938-7WV3JMOPDGSQWPJY79ZY/UR_finding_1.jpg Voyce https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1475980899162-F899SHQOSXNEQEXOKJW5/UR_finding_2.jpg Voyce https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1475980900854-AZWDSFSUEGQZNVB4RBXG/UR_Finding_IU.jpg Voyce 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https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1475946144738-565EKQEXYIHJ5EIJRFZB/image-asset.jpeg Voyce Step two: Ideated around user journey (pre-scam, during-scam, after scam). https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1475946867768-TAZHP1IFZ6AHACLW71W1/image-asset.jpeg Voyce Narrowed down into six directions https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1475946217952-3V2R8S7XNVCZ5RR7GNBS/image-asset.jpeg Voyce Step three: Ideated based on competitor’s products or related services. https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1689184362388-ZD32O3LS94U94PB0F0QK/Voyce.png Voyce https://luna-liu.com/home daily 1.0 2024-03-23 https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/8d80b338-9bc5-4451-8918-089465aa3a2a/Cover_WEconnect.png <p class="" data-rte-preserve-empty="true" style="white-space:pre-wrap;"></p> https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1517785161677-08VYEKYCED4QL53P8O9G/portfolio_projects-03.png <p class="" data-rte-preserve-empty="true" style="white-space:pre-wrap;"></p> https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/b9c5814c-bf19-4f89-8684-e705d5a8006e/Cover_TI.png <p class="" data-rte-preserve-empty="true" style="white-space:pre-wrap;"></p> - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1547361780597-SYIL938JFSEG1MV74692/DSCF0051+%281%29.jpg <p class="" data-rte-preserve-empty="true" style="white-space:pre-wrap;"></p> https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/edc1870b-f551-410a-bc2c-c00150810638/OV9VumaMSCyNC9lfFMLc-g.jpg <p class="" data-rte-preserve-empty="true" style="white-space:pre-wrap;"></p> - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1517785137816-6HLUOL2CSI0FKOISIU7U/Voyce.png <p class="" data-rte-preserve-empty="true" style="white-space:pre-wrap;"></p> https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1517785126266-Q6M9N4P4099UPEMJFQER/teddybeddy.png <p class="" data-rte-preserve-empty="true" style="white-space:pre-wrap;"></p> https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1517785176012-I09ZGISXLF2I88E7XK20/portfolio_projects-04.png <p class="" data-rte-preserve-empty="true" style="white-space:pre-wrap;"></p> https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/17032840-554d-49f1-82ed-b782c3455a7f/Cover_PD.png <p class="" data-rte-preserve-empty="true" style="white-space:pre-wrap;"></p> - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/d47b818d-f6d0-42aa-8243-117a25a7b373/Cover_Remitly.png <p class="" data-rte-preserve-empty="true" style="white-space:pre-wrap;"></p> https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1690572133715-BC3T24ND9GK1B3MECS1I/Portfolio_intro.gif <p class="" data-rte-preserve-empty="true" style="white-space:pre-wrap;"></p> https://luna-liu.com/weconnect daily 0.75 2018-07-12 https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1527370406213-CCA7IA7L33KWX6C0QJ3C/onboarding.png WEconnect Mobile App - Onboarding UX https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1527371475650-GEWZTF2Y11QNP0QAVBQ6/tyes+of+routine.png WEconnect Mobile App - Routine Management UX https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1527371530664-ICM47IKC5TFYPLN0EEG6/reset_sobriety.png WEconnect Mobile App - Dealing with Relapse https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1527383848751-39QQ2VH0JBXTURPAGVPZ/Patient+Profile.png WEconnect Mobile App - Patient Profile https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1527383850548-2PHISLEJSR5WVMOMR1EU/Calendar+Import.png WEconnect Mobile App - Calendar Import UX https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1527383851498-GNQV7I9D3OA6QIJWDOH7/Settings.png WEconnect Mobile App - Settings Page https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1518413944181-OZJU8EM26SAMQP51ZHC5/WEconnect_ExperienceMap%40x.png WEconnect Mobile App "Uncertainty," "lacking a sense of privacy," "overwhelming," and "a sense of urgency" is the major friction points during onboarding. https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1531089582992-FOP3KNHGZH9QNRVPY23G/Product_ecosystem.png WEconnect Mobile App Product Ecosystem https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1526197688835-TXV84NEFK3H9150QD4B8/image-asset.png WEconnect Mobile App https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1526198122059-ATX65MQEVRG2S73NTVBR/wireframe_2.png WEconnect Mobile App https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1518417840976-7LRMYZI0B3KA8BC5YBDO/obtain_info.png WEconnect Mobile App The graph showed the amount of effort for a customer to enter the information and whether the information was required during onboarding. 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Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/08c6ed47-94ab-4fdc-a0d4-f54d7f61166c/customerJourney_IA_P13n.png 3.20.23Amazon Devices Product Page Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1564118383037-1ABTHSZ5XCJTOZX0G979/image-asset.png 3.20.23Amazon Devices Product Page Redesign https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/af50eba7-a4ed-4b30-b086-78efb6740bf4/Screen+Shot+2022-11-24+at+5.00.14+PM.jpg 3.20.23Amazon Devices Product Page Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/af59b45e-156b-4eed-aa00-4115d48f4cc1/Screen+Shot+2022-11-12+at+5.22.32+PM.png 3.20.23Amazon Devices Product Page Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/bb407a0a-98be-4482-a5d9-ca313c17c767/Innovation_day_P13n+%281%29.png 3.20.23Amazon Devices Product Page Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1668371067364-FRDYLHOKI9PTA3XKGOK2/Redesigned-interest.png 3.20.23Amazon Devices Product Page Redesign https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1668371066514-65H0UVL6U7LDLQZM7CFE/Redesigned+Experience-consideration.png 3.20.23Amazon Devices Product Page Redesign https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1668371066113-EIM99EADDFLAJUZCSCPT/Redesigned+Experience-consideration-1.png 3.20.23Amazon Devices Product Page Redesign https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1669339797204-28CQBS64CXKC342IXXMZ/Jill_Upper.png 3.20.23Amazon Devices Product Page Redesign https://luna-liu.com/tradein daily 0.75 2023-08-29 https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/e4dd680d-40a2-4476-959b-6d3cb5224e30/Offline_before_after.png Amazon Trade-In - 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Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/7943c77d-f110-4786-9168-62b3d2c807e5/gather_data.png Amazon Trade-In - Make it stand out I adapted this framework from an Nielsen Norman article by Christian Rohrer, “When to Use Which User-Experience Research Methods“. https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/8b7e87dd-8f8d-4fb2-a21e-b93b57cd2f67/Cards_before_after.png Amazon Trade-In - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1693332846036-AMEIDV02POGDARIUPINX/Overview.png Amazon Trade-In https://luna-liu.com/projects-before-2023-edit daily 0.75 2023-05-11 https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1517785137816-6HLUOL2CSI0FKOISIU7U/Voyce.png Projects (before 2023 edit) https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1517785196751-5I5ED0IXNQ3KN5W9BWQK/Canvas.png Projects (before 2023 edit) https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1547361780597-SYIL938JFSEG1MV74692/DSCF0051+%281%29.jpg Projects (before 2023 edit) https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1547016729241-KPH1MKCG8GZR9WWP133I/image-asset.png Projects (before 2023 edit) https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1531556965186-CSORIBPSL1YKMW0BAQMW/WEconnect_Dashboard.png Projects (before 2023 edit) https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1517785161677-08VYEKYCED4QL53P8O9G/portfolio_projects-03.png Projects (before 2023 edit) https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1547010506408-YDE11BR5Z3ZCTS7E4CRY/buddy.png Projects (before 2023 edit) https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1517785186343-QPIA4LBV6Z2HX5F276RH/WEconnect.png Projects (before 2023 edit) https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1517785126266-Q6M9N4P4099UPEMJFQER/teddybeddy.png Projects (before 2023 edit) https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1517785176012-I09ZGISXLF2I88E7XK20/portfolio_projects-04.png Projects (before 2023 edit) https://images.squarespace-cdn.com/content/v1/566904b1a128e6e00f01d6c0/1528008073072-8FCMCZF2JA8BNF668V94/A4.png Projects (before 2023 edit)